Payments made for travel services, tour packages, or bookings are generally non-refundable once the service has been confirmed and arrangements have been made with third-party providers (such as hotels, transportation providers, or tour operators)
:However, refund requests may be considered in the following cases
If the requested service cannot be delivered as agreed
If a cancellation request is made within 24 hours of payment and before bookings are confirmed
In exceptional circumstances at the discretion of the company
Approved refunds will be processed through the original payment method
:For refund requests, customers must contact us at
Email: info@alarabtour.com
